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Service Visit: How Not To Pay Too Much

2024

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Video: Service Visit: How Not To Pay Too Much

Video: Service Visit: How Not To Pay Too Much
Video: Problem Client: How To Protect Yourself From Clients Who Refuse To Pay 2024, March
Service Visit: How Not To Pay Too Much
Service Visit: How Not To Pay Too Much
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Where to be served?

Not all owners of new cars agree to service from an authorized dealer, even during the warranty period. For example, people who often refuse official services and go to unofficial service stations people who bought an inexpensive Lada or UAZ, believing that with the availability of spare parts and a low price for working in any garage service, you can save a lot of money. Owners of budget and time-tested foreign cars are not in a hurry to carry their money to dealers. Here, on the one hand, there is confidence in the fairly high quality of the car, and on the other, in the low price of parts and work, if something has to be repaired.

Service from an authorized dealer

Гарантийный автомобиль целесообразно ремонтировать у официалов, кроме случаев, когда добраться до них невозможно
Гарантийный автомобиль целесообразно ремонтировать у официалов, кроме случаев, когда добраться до них невозможно

It is advisable to repair the warranty car at the official, except when it is impossible to get to it. It is advisable to repair the warranty car at the official, except when it is impossible to get to it.

Be prepared for the fact that at the official service the cause of the malfunction will be trying to declare a violation of the rules of operation of the car. For example, we came to the service about a noisy wheel bearing, and disks and tires of abnormal dimension were installed on the machine. Officials will remove this unit from the warranty. So, when choosing rims and tires, it is better to adhere to the manufacturer's recommendations or at least come to the service on wheels of the standard dimension if there are problems with the chassis.

Any additional equipment, in order to avoid loss of warranty, officials require to install only with them. It's illegal. So, if you once installed, for example, parking sensors yourself or in an unofficial service, and after half a year there were malfunctions in the electrical equipment, then the "business people" will have to prove that the problem arose precisely as a result of the "illegal" implementation in the system. In most cases, this is far from easy.

Getting ready for the visit

To visit the service center for regular maintenance should be prepared. Make a list of shortcomings in the behavior of the car, even if they appear once, for a short time. For example, a flashing signal in the instrument cluster indicates a malfunction of the engine (Check Engine) or the EGR icon (exhaust gas recirculation system), engine overheating, emergency oil pressure, malfunction of the anti-lock brake system, or insufficient brake fluid. You may have noticed some kind of knocking, vibration, unusual odors. All this should be reported to the master-receiver of the car.

Service from an authorized dealer

Во время визита на сервис для проведения планового ТО по возможности находитесь в ремзоне возле автомобиля
Во время визита на сервис для проведения планового ТО по возможности находитесь в ремзоне возле автомобиля

When you visit a service for scheduled maintenance, if possible, be in the repair area near the car. When you visit a service for scheduled maintenance, if possible, be in the repair area near the car. Related Materials

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How to keep a car warranty: lawyer's advice

Be sure to look at the service book of your car in order to know what work should be performed during the next MOT, what checks are to be done. From the book you can find out what consumables are needed to decide whether to buy them yourself or to trust the service. Calling the service station, it is useful to find out what oils are poured into the engines there. For example, for the author of this article, during several visits during the warranty period, one well-known dealer center tried to fill the engine with oil with a viscosity of 5W-40 and with a minimum acceptable (SL) level of quality. And this despite the fact that the instructions attached to the car clearly indicate 5W-30. “Yes, we fill it in all the cars, even in the GT-R,” the master assured. What interests me more was not the Nissan sports coupe, but my crossover. And the instructions for it say something else. In addition, high viscosity oil increases friction losses and, as a result, fuel consumption increases. Yes, and some servicemen tell scary stories about cranking the crankshaft liners.

Same thing with the amount of oil. In the instructions for my car, the capacity of the oil system is 5.1 l in black and white and a note is given: for the markets of Russia and Ukraine - 4.9 l! In order to sell the excess canister with oil, car mechanics stubbornly try to pour a little more than five liters. As a result the level on the probe is 15–20 mm above the maximum. Succumbed to them a couple of times. Then, returning to the garage, he drained the excess oil. Otherwise, oil through the crankcase ventilation system will enter the engine cylinders and cause increased carbon formation. And this, in turn, will disable the catalytic converter.

Service from an authorized dealer

Если вы присутствуете в ремзоне, то время, потраченное на проведение ТО, будет минимальным
Если вы присутствуете в ремзоне, то время, потраченное на проведение ТО, будет минимальным

If you are present in the repair zone, then the time spent on maintenance will be minimal. If you are present in the repair zone, then the time spent on maintenance will be minimal.

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